FAQ
Find all the answers
What is micromobility.com
Micromobility.com Inc., a disruptive leader in the micromobility sector, founded by Salvatore Palella in 2015, combines expertise in retail, shared services, and vehicle rentals to revolutionize urban transportation. With operations spanning across the US and Europe, the holding group encompasses shared micromobility solutions through Helbiz Inc., vehicle rentals via Wheels Labs Inc. and e-commerce and planned brick-and-mortar stores via the micromobility.com brand. Committed to providing eco-friendly, affordable solutions and enhancing global accessibility, micromobility.com Inc. sets the standard for professional excellence in the micromobility landscape.
Does micromobility.com change something for Helbiz or Wheels users?
Nothing changes for Helbiz and Wheels shared and rental mobility users. micromobility.com Inc. is the new name of our holding company and all shared mobility will still be accessible through the Helbiz App and all Wheels long term rentals will be accessible from the Wheels mobile App and the Wheels website (www.wheels.co).
The micromobility.com brand will be the name of the e-commerce (www.micromobility.com) and planned brick-and-mortar stores, initially planned across the United States.
Do you ship overseas?
Currently we only ship throughout the United States, but international shipping will be added in the near future.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you. contact us from the contact section or on support@micromobility.com